The licence is the thing that matters
The single most useful question to ask about any neobank is what it is actually licensed to do, because the app looks identical either way and the answer changes what happens to your money.
A full banking licence means the company can take deposits and lend in its own right, and customer money is protected by a national deposit guarantee scheme — €100,000 in the EU, £85,000 in the UK. N26, Monzo, bunq and Starling hold one. Revolut spent three years obtaining one in the UK.
An e-money licence or a partner bank arrangement is faster and cheaper to get, but the company cannot lend against deposits and your money is safeguarded rather than guaranteed — held in a segregated account at a real bank, which is safe, but not the same legal protection.
This distinction is invisible in the product and decisive in a crisis. It is worth checking before you move a salary.
The profitability turn
For most of the last decade neobanks were a growth story with no earnings behind it, and the standing criticism was that none of them would ever make money. That has stopped being true, and it is the most important change in the category.
Revolut posted $1.4 billion in pre-tax profit for 2024. N26 has been profitable monthly since mid-2024. bunq was the first EU neobank to reach structural profitability. Monzo has now had two consecutive profitable years. The question is no longer whether the model works — it is which of them survives the consolidation that follows.
Where the growth is now
Two directions. The first is product depth: current accounts were only ever the wedge, and the money is in lending, investing, business banking and everything else a customer does with money. The second is infrastructure: Starling now sells its own core banking technology to other banks through Engine, which is why several companies in this category also appear under Financial Infrastructure.





