Zepz
Payments🇬🇧 United Kingdom
Ismail Ahmed spent years as a compliance advisor to the United Nations Development Programme working on remittances, which meant he understood better than almost anyone what the industry cost the people using it — and that the cost fell hardest on migrants sending money to the countries least able to absorb the loss. He founded WorldRemit in London in 2010 with Catherine Wines and Richard Igoe to move that transaction online, cutting out the cash-agent networks that had defined remittances since Western Union.
The company today is a group rather than a brand. WorldRemit acquired Sendwave — a mobile-first remittance company focused on transfers to African and Asian mobile wallets, founded in 2014 by Drew Durbin and Lincoln Quirk — and reorganised in 2021 under the Zepz parent, with both brands operating separately. Combined, they serve more than 11 million customers, send from around 50 countries to more than 130, and operate over 5,000 transfer corridors. Both are fully digital on the sending side; on the receiving end, money lands in bank accounts, mobile wallets, or for cash pickup, depending on what the corridor supports.
The financial history is more turbulent than the mission suggests, and an honest profile has to include it. Zepz was valued at $5 billion in an August 2021 round of $292 million led by Accel. A planned US listing at up to $6 billion was shelved in 2022 while the company resolved what it described as accounting difficulties, amid senior management turnover. Three rounds of layoffs followed — 420 people (26% of staff) in 2023, a smaller round later that year, and around 200 more in early 2025 as it closed operations in Poland and elsewhere. Mark Lenhard, formerly COO of Bill.com, has led the group since 2022, with Ahmed remaining as non-executive chairman. Capital has continued to arrive: $267 million in a Series F in October 2024 led by Accel with LeapFrog, TCV and the IFC, and $165 million in growth financing from HSBC Innovation Banking in April 2025.
The strategic position is genuinely valuable and genuinely difficult. Digital remittances serve a market of enormous social importance — global remittance flows exceed development aid by a wide margin — with structurally thin margins, heavy compliance costs in exactly the corridors that matter most, and competition from both incumbents like Western Union and newer entrants including Wise, Remitly and LemFi. Zepz reached profitability in 2022 and has spent the years since removing the cost duplication that the WorldRemit–Sendwave combination created. Whether the $5 billion mark from 2021 bears any relation to what the business is worth today is unknown; no round since has published a valuation.
Founded 2010